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1WeddingBand.com's Internet Sales Policies
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Return Policy
Any unused item (except personalized, engraved or customized items) may be returned within 10 days of receipt
for a refund, credit or exchange (minus shipping & handling). A gift certificate will be
issued if merchandise received as a gift is returned by the recipient.
Items must be returned to : 9521 Westheimer, Houston, Tx. 77063.
For return authorization please call customer service at 1-800-495-2630
No package will be received without a valid RA number posted on the outside of the package.
In order to receive an RA number please call 800-495-2630 or e-mail us at sales@MyWeddingBand.com
An RA number is necessary for all packages, including items for sizing or other custom alterations. |
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?***? Happen
We make every attempt to avoid errors in pricing and product information, but we are human. If a mistake does occur, we reserve the right to correct it, and we apologize for any inconvenience it may cause. We're here to serve you. Please call customer service at 1-800-495-2630 or e-mail Customer Service with any questions or concerns. |
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Shipping & Delivery
We use the finest delivery service companies to ensure timely, professional shipping and deliveries.
For shipping options, please visit our shipping info page.
Alternative Shipping Addresses:
We can only ship to an address on file
with the security department of your credit card company.
For your protection, packages ship only after we receive address verification
"VAR" from the credit card company. If you wish to establish a second
valid "Ship To" address all you have to do is, call the customer service
number on the back of your card and ask the representative to add the
second address as a valid shipping address. You should be suspect of
any vendor who does not ship to the addresses on file with the security
department of your card company, because that would allow someone to
make fraudulent purchases, which raises all of our costs. |
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Payment
We provide many payment options, for your convenience. |
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Questions & Answers
For inquiries about an order already placed, please call our Customer Service Department Toll-Free at 1-800-495-2630 Monday through Friday, 10:30am to 6:30 p.m.; Saturday, 10:30 a.m. to 6 p.m. EST. Or e-mail Customer Service. We will attempt to answer any and all questions accurately and thoroughly. We're always glad to help. |
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Gift Packaging
Gift packaging is available on most items at $4.50 per package. We are pleased to offer gift packaging free of charge on orders of $500.00 or more. Please allow us an extra day to package your gift. |
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Gift Certificates
Why not give the gift of choice? We'll send a gift certificate to you, or directly to your gift recipient, in any denomination ($25.00 minimum). Your certificate will arrive in an elegant presentation envelope. Order today, we'll mail it out immediately. |
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Life Time Guarantee
The materials and workmanship of your wedding band design is guaranteed for life.
Visit our Life Time Guarantee page for details. |
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Your Privacy
1WeddingBand.com will not share the information you provide us with any other entity. All of your information used by us only to fulfill your order. All your personal information is 100% confidential. For more information, please look at our Privacy Statement. |
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Legal Notices
Please visit our Legal Notices page. |
